Politique de confidentialité
Dernière mise à jour le 17 juillet 2023
This privacy policy (the ”Privacy Policy”) is effective as of 11th April 2024.
Last updated on 11th April 2024
At OVRSEA, the protection of your personal data is a priority.
When you use the https://www.ovrsea.com/ website (the « Website ») and/or the http://app.ovrsea.com/ platform (the « Platform ») and as part of the management of our contractual relations with our Customers, we collect personal data about you.
The Privacy Policy aims to inform you about how we process this data in compliance with the European regulations on the protection of personal data (the "GDPR").
All capitalized terms not defined in this Privacy Policy shall have the meaning given to them in the General Terms and Conditions.
1. Who is the data controller?
FORESEA TECHNOLOGIES, operating under the trade name OVRSEA.
2. What data do we collect ?
Personal data is data that can be used to identify an individual, either directly or by cross-referencing with other data.
We collect personal data in the following categories :
- Identification data (surname, first name, professional email address, phone number, technical identifiers assigned to you, your voice when a phone call is recorded);
- Data related to your professional activity (company name, business sector, job title, your use of our Services);
- Connection and usage data (connection logs, encrypted passwords; IP address, pages viewed, date and time of connection, browser used, operating system).
3. On what legal grounds, for what purposes and for how long do we store your personal data?
We store your personal data for a limited period of time necessary for the purpose of processing.
A summary is provided in the following table:
| Objectifs | Bases légales | Durée de conservation |
|---|---|---|
| Création, gestion et suppression des Comptes Clients | Contrat | Vos données sont conservées pour toute la durée de votre Compte Client. Vos logs de connexion sont conservés 1 an. |
| Gestion des demandes de cotation de nos clients et suivi de la relation clients | Contrat | Les données sont conservées pendant toute la durée de la relation contractuelle augmentée d’une durée de 5 ans à compter de la fin de cette dernière.² |
| Gérer vos avis sur nos services | Notre intérêt légitime à recueillir les avis des utilisateurs sur le service | Les données personnelles sont conservées pendant 2 ans à compter de la publication dudit avis. |
| Formation du personnel, amélioration de nos services | Perfectionnement du personnel d’Ovrsea et de ses filiales via l'enregistrement ponctuel et la réécoute des appels téléphoniques | Les données sont conservées pendant 1 an à compter de leur enregistrement. Les documents d’analyse du contenu des appels téléphoniques sont conservés pendant 1 an à compter de l’enregistrement. |
| Prospection commerciale et constitution d’un fichier Clients | Notre intérêt légitime à développer et promouvoir notre activité | Pour les Clients : les données sont conservées pendant toute la durée de votre Compte Client. Pour les prospects : les données sont conservées pendant un délai de 5 ans à compter de votre dernier contact. |
| Réponse aux demandes d’information | Notre intérêt légitime à répondre à vos demandes | Les données sont conservées pendant le temps nécessaire au traitement de votre demande d’information et supprimées une fois la demande d’information traitée. |
| Comptabilité | Se conformer à nos obligations légales et règlementaires | Les factures sont archivées pendant une durée de 10 ans. Les données relatives à vos transactions sont conservées pendant 5 ans. |
| Élaborer des statistiques (de navigation, de l’audience du Site, etc.) et améliorer les fonctionnalités du Site à travers le dépôt de cookies de mesure d’audience | Votre consentement | Les données sont conservées pendant 25 mois. |
| Gérer les demandes d’exercice de droits | Obligations légales | Les données sont conservées le temps nécessaire au traitement de la demande. |
4. Who are the recipients of your data?
Your personal data is strictly confidential. Only the following entities will have access to this data:
- Employees of Foresea Technologies and its subsidiaries;
- Our subcontractors: hosting provider, newsletter sending provider, audience measurement and analysis provider, email service provider, invoicing tool provider;
- If applicable: public and private organizations, exclusively to comply with our legal obligations.
5. Is your data likely to be transferred outside the European Union ?
Your data is stored for the duration of processing on Amazon Web Services servers, located in the European Union.
However, if necessary, we may need to transfer your personal data to service providers operating outside the European Union. In this case, your data is transferred securely as follows:
- either data is transferred to a country deemed to offer an adequate level of protection according to a decision by the European Commission;
- or we have entered into a specific contract governing transfers of your data outside the European Union, on the basis of the standard contractual clause between a controller and a processor approved by the European Commission;
- or we rely on the appropriate guarantees provided for by the applicable regulations.
6. What are your rights regarding your data ?
You have the following rights regarding your personal data:
- Access to your personal data
- Rectification of your inaccurate, incomplete, or outdated personal data at any time
- Deletion of your personal data
- Restriction of our processing of your personal data
- Withdrawal of your consent to the processing of your personal data at any time
- Obtain a copy of your personal data (right to data portability)
- Opposition to the processing of your personal data
- Definition of guidelines concerning the retention, deletion and communication of your personal data after your death
You can exercise these rights by writing to us at the address below. We may ask you for additional information or documents to prove your identity.
Please note that you have the right to lodge a complaint with a competent supervisory authority regarding collecting and using your personal data.
7. Contact us
For any questions or requests regarding your personal data or this Privacy Policy, you can contact us at the following email address:
8. What cookies do we use?
We invite you to consult our Cookie Policy.
9. Changes to the Privacy Policy
The Privacy Policy may be modified at any time in order to comply with any regulatory, legal, editorial, or technical developments.
In the event of non-substantial modifications, only the updated date at the top of this document will be changed to indicate the date on which these modifications were made.
However, we will keep you informed by any means, and in particular by email, of any significant changes to this Privacy Policy.
We invite you to consult this page regularly to stay for any changes or updates to the Privacy Policy.
